RNTRUST SUPPORT 24/7

Strategic Partnerships to deliver high quality and personalized support.

We are offering Onshore-Offshore model combines an onshore Engagement Consultant/Team Lead with offshore resources resulting in significant cost savings while ensuring high quality of Service delivery.

RNTrust Onshore-Offshore model combines an onshore consulting engagement, project management, operational support, and specialized team lead with offshore resources resulting in significant cost savings while ensuring the clients their business level agreements with the end users.

Clients choose this approach for many reasons:

Our methodology and processes have been refined over the course of multiple support engagements and can help you achieve operational excellence at a reasonable cost. Customers find that they can expand their coverage while simultaneously reducing cost.

SERVICE OFFERINGS

Remote Application Maintenance – patches, updates etc.

Remote Application Maintenance – patches, updates etc.

Production support for Operating System issues and Database support

Production support for Operating System issues and Database support

Custom development and Enhancements

Custom development and Enhancements

Technical and Functional Consulting

Technical and Functional Consulting

Upgrades and IT Helpdesk Support

Upgrades and IT Helpdesk Support

We provide extended services into the RNTrust / vendor product life cycle such as production rollout, localized operational and L1/L2 services. Our regional strength and presence in Europe ensure clients their business level agreements with the end customers.

Our IT Experts Have Certified Technical Experience

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