POWER UTILITY
CUSTOMER DESCRIPTION:
Sector: Power Utility
Technologies: Time & Frequency Solution
Overview:
Time synchronization is fundamental to operating and controlling the modern generation, transmission, and distribution substations. Grid fault data, when accurately time-stamped, can be efficiently analyzed to determine the root cause and sequence of events.
CUSTOMER CHALLENGES
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A utility company was experiencing issues with inaccurate time synchronization across their network, which was causing problems with the monitoring and control of critical infrastructure, such as power plants and distribution networks. To address this issue, RNTrust implemented a Stratum 1 time server that would provide accurate and reliable time information to all devices on the network.
RNTRUST SOLUTION
- The Stratum 1 time server was configured to receive time information from multiple highly precise atomic clocks and distribute it to client devices using the Network Time Protocol (NTP). The time server was placed in a secure location and configured to receive time information from a GPS receiver to ensure that it was synchronized to Coordinated Universal Time (UTC) and maintained accurate time even in the event of a power outage or other disruptions.
- After implementing the Stratum 1 time server, the utility company noticed significant improvements in time synchronization across their network. This helped to improve the monitoring and control of critical infrastructure, as well as reduce the risk of network outages and other problems that could lead to power disruptions.
- Stratum 1 can play different roles, depending on its configuration and module selection. Our server can use GPS/GNS. 1PPS or IRIG time codes as its synchronization sources but can also accept PTP and even NTP in a user configurable priority.
- In addition, the Stratum 1 time server helped to improve the accuracy of billing and customer service operations. Accurate time synchronization ensured that billing systems were correctly charging customers for their electricity usage, and that customer service operations were able to respond to customer queries in a timely and accurate manner.
- Overall, the implementation of the Stratum 1 time server helped the utility company achieve greater accuracy and reliability in their time synchronization, which in turn improved their business operations and customer satisfaction. The company was able to prevent potential network outages and improve their billing processes, leading to increased revenue and improved customer retention.
