TELECOMMUNICATION
CUSTOMER DESCRIPTION:
Sector: Telecommunication
Technologies: Time & Frequency Solution
Overview:
With increasing demand within the mobile standard mean that frequency alignment alone is no longer enough to keep networks in sync. Now phase and time-of-day synchronization is also required to take spectrum utilization to new levels and leverage the full capabilities of the 4G environment as well as upcoming 5G applications. Our product portfolio enables mobile network operators to meet skyrocketing levels of data demand and also equip their synchronization network in readiness for LTE Advanced Pro and 5G. Harnessing our unique technology enables a seamless upgrade of existing infrastructure and provides phenomenally precise frequency and phase synchronization.
A combination of network-based synchronization using IEEE 1588 Precision Time Protocol (PTP) and satellite-based timing selecting from GNSS solves the shortcomings of each individual approach and provides the best quality and highest availability at a reasonable cost for mobile network operators.
CUSTOMER CHALLENGES
- Telecom operator require accurate time-stamping as well as frequency alignment to ensure phenomenally synchronization and highest availability.
- Telecom operator required for a backup source of time that can be configured for all areas of a mobile backhaul network: in the core, metro or access levels.
RNTRUST SOLUTION
- A telecom company that operates a large-scale network was experiencing issues with accurate time synchronization across their network. This was causing network errors, dropped calls, and billing discrepancies, which was leading to a loss of revenue and customer dissatisfaction. To address this issue, the company decided to implement a Stratum 1 time server that would provide accurate and reliable time information to all devices on the network.
- The Stratum 1 time server was configured to receive time information from several highly precise atomic clocks and distribute it to client devices using the Network Time Protocol (NTP). The time server was placed in a secure location and connected to a GPS receiver to ensure that it was synchronized to Coordinated Universal Time (UTC) and maintained accurate time even in the event of a power outage or other disruptions.
- After implementing the Stratum 1 time server, the telecom company noticed significant improvements in time synchronization across their network. Dropped calls were minimized, and network errors were greatly reduced. In addition, billing discrepancies were eliminated, which helped to reduce customer complaints and improve customer satisfaction.
- Overall, the implementation of the Stratum 1 time server helped the telecom company achieve greater accuracy and reliability in their time synchronization, which in turn improved their business operations and customer satisfaction. The company was able to prevent potential network outages and improve their billing processes, leading to increased revenue and improved customer retention.
